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Info Center - Deposit

1. How do I make a deposit into my account?

Click on the deposit button in the top right corner, a list on the left side bar will show what deposit methods are available for you to use. You can then select your preferred payment method and follow the simple instructions.

2. What currencies do you offer?

Currently, we are only accepting MYR currencies and IDR currencies to deposit and place a bet in T7bet.

3. What are the minimum deposit amounts?

The minimum deposit amount, per transaction, is MYR 25.

4. How many deposit transactions can I submit per day?

There is no limit to the number of deposit transactions you may make into your T7bet account.

5. How do I change my payment method?

You can add and edit your payment details once logged in by selecting Deposit. If you fund your account using multiple payment methods, we are required to process any withdrawal request you make proportionally between the methods you have used to deposit with. When you request a withdrawal, it will be reviewed and we will contact you via email within 24 hours to confirm where the funds will be sent.

6. How can I check my deposit transaction records?

To check your deposit summary, login to your account and click the Transaction History > Deposit.

7. Can I fund my T7bet account with funds from third party?

No, deposit using third party accounts is not allowed. All deposits into your T7bet account must originate from you, in that full name of depositor must match your registered name at T7bet.T7bet reserves the right to reject any deposit transactions made by third party(ies) or require verification documents from you before the fund is processed to be available in your T7bet account.

8. Can I use multiple deposit methods?

Yes, you can. However, it depends on your registered currency and the country you are residing. You may check available deposit methods for your account in the answer for: "How do I deposit funds into my account? “or contact our Customer Service Team for more details.

9. Will I be charged any fees when depositing into my T7bet account?

There are no fees for depositing into your T7bet account.

10. How much time does it take to deposit?

T7bet is currenty supporting All mobile network providers in Malaysia market which are Maxis , Digi , Celcome,U Mobile,Unifi and more.

  1. Depending on the payment method used to fund your T7bet account, deposits can be made instantly using e-wallet systems or Help2pay . We also accept deposits via local pay of which clearance times vary.or Live Help.

11. Why can’t I Deposit Funds?

There are many possible reasons why this may occur, but most of them can be easily fixed.

  1. If your payment details are incorrect any deposit will be declined by your bank or payment provider. When logged into your account you can review and amend your payment details on the Deposit section of the website.
  2. For reasons beyond our control, some card issuers may block your transactions, particularly if this is the first time you have used T7bet. We would advise you to contact your bank or payment provider and they should be able to resolve it for you.

Note: If it's not any of the above and seems a bit more complicated, please get in touch with our Customer Service Team..

12. My deposit has not reached my account?

Let’s make sure we find it! Please first check your bank account to see if the money has been deducted from your account. If it has, then Contact Us. In some cases we will ask for a print screen of the transaction just to make sure.

13. I made a deposit but the funds were not credited to my account. What can I do?

Extra security checks and communication between banks can sometimes mean that the deposit is not reflected into your playing balance immediately. If the funds have already been taken from your bank account, the deposit should be credited to your balance with us shortly. If you need any additional help, you can contact our Customer Support either by Live Chat or email [email protected]

14. My payment transaction was rejected. What can I do?

Your payment transaction may be rejected by T7bet or the third-party payment service provider. If your payment transaction was rejected, you may wish to try the following steps below:

  1. Check and ensure that there are sufficient funds available in your payment account to complete the transaction.
  2. Check with your card issuer and ensure that your card is allowed to be used for online gaming as there may be restrictions for certain cards.
  3. If a particular card is rejected, you may wish to use an alternative payment method to complete your payment transaction.
  4. Please contact our Customer Service TeamCustomer Service Team. if the problem persists.

15. Why was my card rejected when I tried to make a deposit?

During the payment transaction, there is a possibility that your card may be rejected by T7bet or the third-party payment service provider.

Your card may be rejected by T7bet if there are any discrepancies between your payment information stored with T7bet and the information you provide at the third-party payment service provider website. T7bet is not able to process the payment transaction unless the information on both sides matches and is correct.

Your card may be rejected by the third-party payment service provider due to one or more of the possible reasons below.

  1. Invalid or incorrect payment information.
  2. Insufficient funds in your payment account.
  3. Issuing bank has declined the transaction.

In such cases, you may wish to use an alternative payment method to complete your payment transaction.

16. Account number exists in our system, please contact customer service for assistance - what does this error mean?

This happens when you have previously used the same account number. In order to proceed further, please contact us via Live Chat or email to [email protected] and advise if you have registered more than one T7bet account or have had a previous T7bet account closed. You will also be required to provide us with details of such account(s).

17. Why am I being asked to provide details regarding my association to another player? Why do you ask these questions in order to allow me to deposit?

You are being asked this information because a relationship has been established between your account and another account currently under review. These types of reviews are common and necessary in order to ensure the safety of players’ accounts and integrity of our site.

18. How if a deposit isn’t showing on your T7bet account?

If a deposit has taken longer than usual, and it has not been credited on your account, please contact us via Live Chat or email to [email protected]

19. How can I check my deposit transaction records?

To check your deposit summary, login to your account and click the Transaction History > Deposit.

20. Will my deposit be credited during weekends for bank transfers?

Yes. However, you must follow all the instructions in order to get your payment automatically processed.

21. Can I use multiple deposit methods?

Yes, you can. However, it depends on your registered currency and the country you are residing. You may check available deposit methods for your account in the answer for: "How do I deposit funds into my account? or contact our Customer Service Team for more details.